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| Privacy Notice |
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Privacy Policy
The privacy of those who visit our Web site is of primary concern to Better Than Flowers. We adhere to the highest ethical standards of the industry. We automatically gather some data from everyone who visits our site, while other information is obtained at the discretion of the individual. Our sole purpose in doing this is to enhance the experience of individual shoppers on Better Than Flowers (for example, to tailor special offers to our users or to survey our users about their shopping experience). None of this information is shared with outside parties.
Visit Information
Like many other Internet companies, Better Than Flowers automatically tracks the usage of our Web site. We profile Web site usage by tracking the Better Than Flowers pages viewed, the previous and following sites visited, the browser used and the computer’s address. This information is used to analyze trends, track use, and optimize site administration.
Registration Information
In order to take advantage of member services, a user must first complete the registration form. During registration, users are required to give certain contact information (such as name, email address) and create a password. This information is used to contact users about the services on our site for which they have expressed interest. Contact is not shared with any outside party.
Secured Purchase Information
Better Than Flowers leverages PayPal as the sole means of managing purchase transactions. For details on PayPal’s privacy policy, please visit www.paypal.com.
Shipping Information
The shipping information related to an order (but not the purchase information) will be shared with the shipping company that Better Than Flowers uses for any given order.
Communications
Better Than Flowers is the sole owner of the information collected on this site. As a registered user, you should expect to receive an email welcoming you to our Web site. As a purchaser, you should expect to receive an email confirming your order, an email confirming your shipment, an electronic receipt and a paper receipt (which accompanies your order).
As a customer of Better Than Flowers you will be automatically opted in to receive Better Than Flowers occasional electronic communications. We also communicate with users on a regular basis to provide requested services. We reply to user’s inquiries on issues relating to their account via email or phone, in accordance with the user’s wishes.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Our Address Book service is provided for your convenience so that you may keep track of your friends, family and associates. The information will not be used to contact them by Better Than Flowers unless we are asked to do so by the user. Your privacy, as well as that of others, is protected at Better Than Flowers.
Links to Other Web Sites
The Better Than Flowers site may have links to other Web sites on the Internet that are not owned or controlled by Better Than Flowers. We are not responsible for the privacy policies or the content of these Web sites, nor does this mean that Better Than Flowers endorses them in any way.
Correcting, Updating and Deleting Information
If a user’s personally identifiable information (such as zip code, phone, email or postal address) changes, or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate user’s personally identifiable information. This can usually be done under My Account.
Disclosure to Authorities
Better Than Flowers cannot guarantee that all private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. We reserve the right and may be forced to disclose any and all information to government bodies or government officials or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Accordingly, you authorize Better Than Flowers to disclose any and all information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements or other activity that is illegal or may expose us to legal liability.
Further, you authorize Better Than Flowers to disclose your password, name, street address, city, state, zip code, country, phone number, email address and company as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, gray market, intellectual property infringement, piracy or other unlawful activity. Specifically, this includes exchanging such information with other companies and organizations for fraud protection and credit risk reduction. Better Than Flowers cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights.
Cookies
Cookies are small pieces of information sent from a Web server to your computer. These allow us to personalize, customize and quickly process and complete your shopping experience without having to continually request the same basic information from you. Cookies are not used to store any personal information such as name, address or payment information.
If you do not accept or if you remove our cookies, you will not be able to complete a search or make a purchase on our site.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users of this by email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted/deactivated your account you will not be contacted, nor will your personal information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.
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